Yana Nurrohman
Active & Open to Collaboration

Yana Nurrohman

L1 IT Applications SupportPT Lintas Media Danawa

Popular Achievements

Proven track record supported by actual enterprise ticketing metrics and public Git contributions.

Featured Projects

A curated collection of web applications and support utility systems engineered for performance, scalability, and user experience.

Enterprise Support Ticketing & SLA Intelligence Hub

Enterprise Support Ticketing & SLA Intelligence Hub

Featured

High-performance fullstack web application designed for IT support operations. Features automated parsing of ManageEngine ServiceDesk Plus reports, real-time SLA metrics visualization, and interactive ticket resolution workflows.

Next.js 16React 19TypeScript+4
CRM Data Correction & Operational Incident Tracker

CRM Data Correction & Operational Incident Tracker

Featured

Internal operations portal built to automate data reconciliation for sales and billing workflows. Reduced manual error verification time by 45% and streamlined L1 to L2 escalation procedures.

Node.jsExpressPostgreSQL+3
Campus Academic Information System (SIAKAD)

Campus Academic Information System (SIAKAD)

kuliah

Comprehensive university academic management platform with role-based access control (Students, Lecturers, Staff), course registration, GPA computation, and automated tuition payment verification.

ReactNext.jsPostgreSQL+2

Career Journey

Professional journey across IT operations, enterprise application support, and fullstack web engineering.

PT Lintas Media Danawa

L1 IT Applications Support

PT Lintas Media Danawa
Oct 2025 - PresentCurrent role
ManageEngine ServiceDesk PlusSQL / PostgreSQLIncident Management+2
BBPSI Pascapanen Pertanian

IT Intern

BBPSI Pascapanen Pertanian
August 2023 - Nov 2024Internship
ArduinoBasic Web ProgrammingC++
HIMAVO MICRO IT SV IPB

Staff Division

HIMAVO MICRO IT SV IPB
Jan 2023 - Feb 2024Organization
System TroubleshootingDatabase VerificationTechnical Documentation+1

Skills & Core Tech

Drag the reel or select a card to explore the tools behind my work.

Core Capabilities

Explore 23 technologies and capabilities. Select a card for versions, architecture, and practical usage.

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SQL / PostgreSQL

PostgreSQL

Backend & Database

v16

Next.js

Frontend

Backend & Database

Node.js

Backend & Database

v19

React

Frontend

v4

Tailwind CSS

Frontend

Tools

Arduino

Tools

Languages

C++

Languages

Support & DevOps

Database Verification

Support & DevOps

Tools

Docker

Tools

Support & DevOps

Enterprise Application Support

Support & DevOps

Express

Express.js

Backend & Database

Soft Skills

Incident Management

Soft Skills

ServiceDesk Plus

ManageEngine ServiceDesk Plus

Tools

Network Config

Network Configuration

Support & DevOps

Tools

Payload CMS

Tools

Backend & Database

Prisma ORM

Backend & Database

Backend & Database

Redis

Backend & Database

Soft Skills

Root Cause Analysis (RCA)

Soft Skills

Backend & Database

Supabase

Backend & Database

Soft Skills

System Troubleshooting

Soft Skills

Soft Skills

Technical Documentation

Soft Skills

Languages

TypeScript

Languages

Basic Web

Web Development

Frontend

Let's Build & Collaborate

Interested in hiring, freelance collaboration, or discussing IT operations and web development? Reach out via the form below.

Yana's Portfolio

L1 IT Applications Support. Dedicated to high application uptime, structured incident triage, and modern software craftsmanship.

Interest
  • Modern Web Engineering
  • Enterprise Application Support
  • System Reliability
  • Open Source
  • Product Design
© 2026 Yana Nurrohman. All rights reserved. Production Live
L1 IT Applications Support
PT Lintas Media Danawa / Manage Service